Automate Care Transitions with ReferWell
ReferWell’s comprehensive solution for health care payers and providers reduces patient leakage up to 57% and improves patient show rate 60% or more.
The ReferWell Solution
ReferWell’s Virtually Integrated Networks connect patients and plan members to providers and specialists to facilitate efficient value-based care through the “last mile.” Providers have doubled loop closure rates and reduced patient leakage up to 57% with virtual networks that work across all EMRs. Patient show rate increases by at least 60% and patients enjoy improved outcomes and experiences. Payers get 100% network visibility and a reduced total cost of care.
Why Care Transitions Matter
Missed care transitions lead to $150B per year in unnecessary spend. With ReferWell, payer and provider networks have complete visibility into, and ability to impact, patient movement within their networks. Patients show up for their referral appointments 60% more often, driving better care coordination and patient outcomes. Providers receive the reason for visit and close the loop more often.
ReferWell Increases Your Bottom Line
Increase revenues by reducing leakage.
Reduce costs by getting more patients to keep provider appointments.
Reduce costs by driving patients to low-cost providers and sites.
Increase revenues by improving patient experience and increasing member retention.
ReferWell’s Benefits Go Beyond Traditional Referral Management
Improve Patient Show Rate
Booking appointments with ReferWell at the point of care increases patient compliance 60% or more. With better provider directory accuracy, ReferWell reduces wasted visits and improves member satisfaction.
Improve Network Performance
Networks can direct members to the highest performing providers to reduce costs and improve outcomes, while gaining real-time visibility to guide provider behavior.
Improve Loop Closure Rate
Specialists on ReferWell send consult notes back 85% of the time, more than double the national average.
Improve Care Coordination
PCPs share clinical information with specialists 100% of the time with ReferWell, so specialists easily access the need for care.
Drives Provider Adoption
ReferWell drives provider adoption by deploying a single platform to manage all care transitions.
Integrate into Existing Workflow
ReferWell fits seamlessly into the providers’ existing workflows and provides interoperability of data between different EMR systems.
Key Features
ReferWell’s Operations Team monitors and ensures provider engagement, plus answers any provider questions or issues in real time.
ReferWell assesses and cleanses your provider database and maintains ongoing data health to prevent wasted doctor’s visits and improve the member experience.
ReferWell schedules appointments at the point of care and automatically sends appointment confirmations and reminders to the patient by text and/or email based on their preference.
ReferWell makes the referral decision more efficient. The system helps referring providers choose the most appropriate provider for their patients, based on which specialist is most responsive, who has availability (in-person or virtual), language spoken, distance, subspecialty and more.
Networks can customize the search results to help providers refer patients to the highest-quality, lowest-cost providers and sites.
Providers can request an eConsult to get advice from top specialists in their field to help determine whether a referral is necessary.
Book and host virtual appointments using either the integrated telehealth capabilities or your existing telehealth provider.
ReferWell captures patient feedback to help providers quickly react to any patient dissatisfaction and improve performance.
All data is encrypted at rest and in flight so providers communicate clinical information electronically across EMRs in accordance with HIPAA regulations.
